C-Care Uganda goes cashless with MTN MoMo, NexPay

C-Care Uganda has introduced a cashless payment system at C-Care International Hospital Kampala (IHK), in partnership with MTN MoMo Uganda and payments technology firm NexPay.

The healthcare provider says the system will make hospital transactions faster, more convenient and more transparent. It is part of its wider digital transformation strategy, with plans to extend the system to more facilities across Uganda after the initial rollout at IHK.

Physical cash currently accounts for almost half of the hospital group’s collections. By expanding digital payment options, C-Care Uganda hopes to make it easier for patients to settle bills while improving the efficiency of its financial operations.

For patients, the system is designed to make payments more flexible and simpler at different stages of their hospital visit.

The provider also expects digital payments to improve financial accountability by giving it better visibility and oversight of transactions, tightening internal controls and reducing revenue leakage.

Wider rollout planned

Lessons from the IHK implementation will guide the expansion to other facilities in C-Care’s Ugandan network. The company has not given a timeline for the wider rollout.

MTN MoMo Uganda and NexPay are supporting the implementation, combining mobile money with payment technology to help the hospital make the transition.

The move comes as mobile money use for merchant payments grows in Uganda. MTN Uganda said this week that its merchant network had more than doubled to 202,800 in the nine months to September 2026, while mobile money transaction value rose 18.3% to UGX166.6 trillion.

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