Housing Finance Bank Uganda taps Interswitch’s 23,000 Quickteller agents

Interswitch East Africa has partnered with Housing Finance Bank Uganda to give the bank’s customers access to more than 23,000 agent outlets across the country through its Quickteller Agency Banking network.

Under the partnership, Housing Finance Bank customers can make cash deposits and withdrawals and check their balances at Quickteller agents in residential neighbourhoods, trading centres and towns.

The deal is expected to make routine banking more convenient, particularly for customers in areas with few bank branches and those who need services outside normal banking hours.

It also opens new business opportunities for local entrepreneurs who run Quickteller agent outlets. They can now offer Housing Finance Bank services, which could bring in more customers and increase their earnings.

Moris Seguya, country general manager of Interswitch Uganda, said the partnership was another step towards making financial services more accessible and convenient for Ugandans.

Robert Kusiima Mugabe, chief operations officer of Housing Finance Bank, said the two organisations already work together through Interswitch’s domestic switching services. He said adding Quickteller Agency Banking builds on that relationship, and that both partners plan to explore further ways to deliver value to customers.

The deal reflects a wider trend across East Africa of banks plugging into shared agent networks rather than building their own. In Kenya, Pesalink recently partnered with Postbank to let customers of participating banks deposit cash at Postbank’s more than 600 agent and branch locations.

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