Airtel Uganda expands coverage with Starlink satellite-to-mobile service
Airtel Uganda has launched Starlink’s satellite-to-mobile service, giving customers with compatible smartphones access to basic mobile connectivity in areas where conventional terrestrial networks are unavailable.
The service lets users send SMS messages and access selected low-bandwidth apps, including WhatsApp, directly through Starlink’s satellite network without a satellite dish, specialized equipment, or a separate device.
Uganda has become the second African market where Airtel Africa has commercially launched the service, following its introduction in the Democratic Republic of Congo in August.
The service aims to extend connectivity to people and organisations operating in remote and underserved areas, including farmers, transport and logistics companies, mining operations, and humanitarian organisations. It could also provide an alternative communication channel during emergencies, natural disasters and temporary outages affecting terrestrial networks.
To use the service, customers need a compatible smartphone and a clear view of the sky. Airtel Uganda customers can register through the MyAirtel App and access the service through a 30-day introductory trial. Following the trial period, access will be provided through eligible Airtel Uganda data bundles.
Airtel Uganda Managing Director and CEO Soumendra Sahu said the partnership would complement the company’s investment in conventional network infrastructure.
“This partnership is transforming how connectivity is delivered across Uganda. Starlink’s advanced satellite technology complements our ongoing investments in terrestrial infrastructure and enables customers to stay connected even when they venture beyond conventional mobile coverage.” He said.
The launch also comes as Uganda seeks to close connectivity gaps in hard-to-reach parts of the country. “As part of Telecoms’ licensing obligations, Uganda’s mobile operators are required to achieve coverage across at least 90% of the country’s geographical area. This includes challenging terrains such as islands, mountainous regions, forests & other hard-to-reach areas. What matters now is that Ugandans, wherever they are located, have access to communication services.” Said Nyombi Thembo, Executive Director, UCC.
ICT and National Guidance Minister Justine Kasule Lumumba said the government would continue working to create an environment that supports private investment and the adoption of new technologies in the ICT sector.
She said the Starlink Mobile deployment could contribute to greater connectivity and productivity across the economy, while congratulating Airtel Uganda and Starlink on the partnership.
The service forms part of Airtel Africa’s wider rollout of satellite-to-mobile connectivity as the company looks to extend mobile access beyond the limits of traditional terrestrial infrastructure.
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